Friday, May 20, 2011

Done with Accomodation services!

I must admit, the past three weeks flew by! i had a ball..............

it was nothing like Reception. You  virtually do no customer service unless you work on Fridays. then you walk to each guests house from half past five to 7 o'clock. The cleaning was awesome, i got used to it so fast. We were a great team. Each morning we were assigned to a chalet or multiple and afterwards we did theory, depending on how far we got with the cleaning. I got to go to the store room one day as well and saw how they delegate each cleaner and which stock they were given each day. EVERYTHING is so well organised.....

I learned:

# the correct chemicals for cleaning
# How to Make a bed professionally. (......  not like i make my own bed :).......    )
# How to dust properly
# how to control stock
# how to Davide chemicals amongst staff of over a hundred ladies
# how to spring clean a house!!!!!
# how too work in a team ; )
# how to welcom Geusts and report problems to supervisor.
#how to report lost or found property
# Most of all i learned how all the departments flow into each other.

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