Friday, May 6, 2011

Accomodation services

We have finally moved on to our next course (housekeeping services).....

Day 1 - 03/05/2011

We arrived at our new section at 07:30 sharp. our new supervisor explained all the procedures of cleaning chalets and customer care.We all got a short tour of the *behind the sceens* look at laundry services. we all had a try at the huge ironing mechine. it was fun but its freeking hot inside!Afterwards we left to go to a chalet to observe how the profesionals cleaned and also help out a bit. i learned how to really clean from Liesbeth. it was quite the RUDE AWAKENING.........

Day2 - 04/05/2011

After a cup of coffee our group split up. Myself and co-student Bronwyn got assigned to three chalets. the one chalet had to be dusted. which entails a sweeping, mopping, dusting of furniture and minimal polish for better results. the second chalet had to be spring cleaned.we enjoyed it so much. a spring clean includes dusting of the roof and atop cubourds, sweeping, mopping, washing the walls, changing the linnens and towels,polishing all the furniture (including lamps etc.)cleaning out the kettel/fridge/microwave and airing out the entire chalet. sprinkling airfreshner when your done. then you have to spray down the outside veranda and rake away all the leaves close by. arriving at the third chalet, there were already people assisting in the springcleaning and also doing a *all window wash* around the chalets. we basically only changed sheets and towels and sweeped + mopped. the enviorment is much more relaxed than Reception services. i enjoy accomodation much more due to the fact that there is no conflict or personality clashes. Yust as long as you do your part in the cleaning (which i love)

Day 3 - 05/05/2011

Myself, Bronwyn and Monique was assigned to a VIP arrival's Private lodge. we conducted a intence sprinclean which included a dusting of all cupbourds, any food packets, tins, bags or surfaces. It also included a polishing (only Mr min alowed) of all the wooden surfaces (keep in mind it has a bush veld theme = alot of wood surfaces) and Decratory masks or decor, books, shelves, chairs, tabels, small objects. we also had to climb onto the kitchen roof to vacuum all dust particals and wipe clean with wet cloths. all while listening to awsome music.... it was fun. I learned that there goes alot of effort into cleaning a VIP arrival's house. (who has spesifications of how every thing must look)

Day 4 - 06/05/2011

Today we didnt get assigned to any houses or chalets but got a huge tash to finish about safety Hazzards..... will post some pictures shortly to give you a general idea of a safety hazard in housekeeping services & at laundry services....

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